Refund policy

Refund Policy

At Floating Feather Supply, we stand behind the quality of our products and want you to shop with confidence.

We accept returns within 30 days of delivery for items that are unused and in original condition.

The following items are not eligible for return:

If your order arrives damaged or incorrect, we’ll make it right. Please reach out, and we’ll arrange a replacement or refund.

We’re happy to offer exchanges for unused items. If the exchange is due to a mistake on our end or a defect, we’ll cover it.

Customers are responsible for return shipping unless the return is due to an error or issue on our part.

To start a return or exchange, email us at:

Please include your order number and a brief description so we can help you quickly.